Cookie Policy
Effective Date: January 15, 2025
At DriveCloudX, we believe you should know exactly what happens when you visit our website. This policy explains how we use tracking technologies—and more importantly, how you can control them. We're based in Taiwan and serve customers who want straightforward budgeting tools without the confusion.
What Are Cookies, Anyway?
Cookies are small text files that websites store on your device. Think of them as digital sticky notes that help websites remember things about your visit. Some cookies disappear when you close your browser. Others stick around longer.
We use cookies on drivecloudx.com to make your experience smoother and to understand how people actually use our budgeting platform. Nothing sinister—just practical stuff that helps us improve what we're building.
Types of Cookies We Use
Essential Cookies
These keep the site functional. Without them, basic features like logging into your account or navigating between pages wouldn't work. We can't really turn these off because the site would break.
Functional Cookies
These remember your preferences—things like language settings or whether you prefer light or dark mode. They make your repeat visits more convenient, though the site still works without them.
Analytical Cookies
We use these to see which features people actually use and where they get stuck. This helps us figure out what to improve next. All data gets anonymized, so we're looking at patterns, not individual behavior.
Marketing Cookies
These track whether our educational content reaches the right people. If you've visited our site and later see an article we wrote, that's these cookies at work. You can decline them—no hard feelings.
Specific Cookies in Use
Here's what's actually running on our site right now:
| Cookie Name | Purpose | Duration |
|---|---|---|
| dcx_session | Maintains your logged-in state as you move between pages | Session (expires when you close browser) |
| dcx_preferences | Stores your display settings and notification choices | 12 months |
| dcx_analytics | Tracks anonymous usage patterns to help us improve features | 24 months |
| dcx_referral | Records how you found us (search, social, direct link) | 30 days |
How Cookies Improve Your Experience
Let me give you some real examples. When you adjust your budget categories, cookies remember those customizations for your next visit. When you're halfway through reading our guide on emergency funds and close your browser, cookies help you pick up where you left off.
On the analytical side, if we notice that lots of people abandon the expense tracking feature on mobile devices, that tells us something needs fixing. We've actually redesigned two major features in early 2025 based on patterns we spotted through cookie data.
What We Learn From Tracking
- Which budgeting tools people use most frequently
- Where users encounter errors or confusion in the interface
- How long people typically spend setting up their first budget
- Which educational resources actually get read versus skipped
- Technical issues like slow page loads or broken links
Taking Control of Your Cookies
You're not stuck with our cookie choices. Every major browser lets you manage tracking preferences. Here's how to adjust settings in the browsers most people use:
Google Chrome
Go to Settings → Privacy and security → Cookies and other site data. You can block all cookies, block third-party cookies only, or allow everything. Chrome also lets you see and delete cookies from specific sites.
Mozilla Firefox
Open Settings → Privacy & Security → Cookies and Site Data. Firefox has a "Standard" protection mode that blocks many trackers automatically, or you can customize what gets blocked.
Safari
Head to Preferences → Privacy → Manage Website Data. Safari blocks most third-party cookies by default and includes intelligent tracking prevention that limits how sites can track you.
Microsoft Edge
Click Settings → Privacy, search, and services → Cookies and site permissions. Edge offers three tracking prevention levels: Basic, Balanced, and Strict.
Third-Party Services
We occasionally use external tools for analytics or content delivery. These services might set their own cookies when you visit our site. We try to minimize third-party tracking, but some connections are necessary for the site to function properly.
Currently, we work with analytics providers to understand site performance and content delivery networks to make pages load faster for users across Taiwan and beyond. Each of these services has their own privacy policies explaining their data practices.
Data Retention and Your Rights
Most cookies we set expire automatically. Session cookies disappear when you close your browser. Preference cookies last about a year—long enough to be useful but not indefinitely. Analytics cookies stick around for two years, which gives us enough data to spot meaningful trends.
You can delete cookies anytime through your browser settings. Doing so won't break the site, though you might need to log in again or reset your preferences. If you want us to delete specific account-related data, reach out to us directly at the contact information below.
Mobile Apps and Other Platforms
This policy covers our website at drivecloudx.com. If you use our services through a mobile app or other platform in the future, those may have separate tracking mechanisms and policies. We'll make sure any new platforms have clear information about data collection before you start using them.
Changes to This Policy
We update this policy when we add new features or change how we handle data. The effective date at the top shows when we last revised things. Significant changes will be announced through our website or via email if you have an account with us.
We're not going to make dramatic shifts in how we handle privacy. Our approach stays consistent: collect what's necessary, be transparent about it, and give you control.
Questions or Concerns?
If something in this policy doesn't make sense, or if you have questions about how we use cookies, get in touch:
+886989648159
No. 55號, Alley 3, Lane 182, Section 2, Wenhua Rd, Banqiao District, New Taipei City, Taiwan 220
Last updated: January 15, 2025 — We review this policy quarterly to ensure accuracy